Terms & Conditions
1. Platform overview
1.1. This website ornremedies.com (orn remedies) (the "Platform") is an e-commerce website online marketplace that sells Ayurvedic and herbal products. The Platform facilitates transactions and markets the products listed on the platform.
1.2. By using the Platform you accept these Terms & Conditions and agree to comply with all applicable laws and regulations.
2. Eligibility
2.1. You must be at least 18 years old and capable of entering legally binding contracts to use the Platform.
2.2. By placing an order you represent that you are authorized to use the chosen payment method and that all information you provide is accurate and complete.
3. Product information & medical disclaimer
3.1. Product descriptions, images, labels and other information are intended for informational purposes only. While we strive for accuracy, we do not warrant that product descriptions or other content are complete or error-free.
3.2. Ayurvedic products may have health effects. Content on the Platform is not medical advice. Always consult a qualified healthcare professional before using any product, especially if you are pregnant, nursing, taking medication or have a medical condition.
4. Orders, pricing & payment
4.1. Prices shown on the Platform are subject to change. The price charged to you will be the price in effect at the time you place your order unless otherwise stated in the order confirmation.
4.2. Payment must be made through the Platform using the available payment methods. We may use third-party payment processors; their terms will also apply.
4.3. We reserve the right to refuse or cancel orders for any reason, including inaccuracies in product information, suspected fraud, or inability to obtain authorization for payment.
5. Returns, refunds & cancellations
5.1. Return, refund and cancellation are subject to the platform refund policy. Review the refund policy before making a purchase.
6. User obligations
6.1. You agree not to use the Platform for unlawful purposes, to post false or misleading information, or to interfere with other users' use of the Platform.
6.2. You must keep your account credentials secure. You are responsible for all activity under your account unless you notify us promptly of unauthorized use.
7. Intellectual property
7.1. All content on the Platform, including text, graphics, logos and images, is protected by intellectual property laws and is owned by the Platform.
7.2. You may view and download content for personal, non-commercial use only. You may not copy, reproduce, republish, upload, post, transmit or distribute any material from the Platform without prior written permission.
8. Limitation of liability
8.1. To the maximum extent permitted by law, the Platform and its affiliates, officers and employees are not liable for indirect, incidental, special or consequential damages arising from your use of the Platform or any product purchased on it.
8.2. Our total liability for any claim arising out of or relating to these Terms or the Platform shall not exceed the amount paid by you for the relevant transaction, except where prohibited by law.
9. Privacy & data protection
9.1. Subject to platform Privacy Policy, we are committed to protecting your personal information and your right to privacy. We collect and process personal data to operate the Platform, complete transactions, and provide customer service in accordance with our Privacy Policy. By using the Platform you consent to such collection and processing.
10. Governing law & dispute resolution
10.1. These Terms are governed by the laws of the jurisdiction of Indian Constitution. For disputes, parties will first attempt to resolve them informally by contacting support.
10.2. If informal resolution fails, disputes may be resolved in the courts or by arbitration as set out in the Platform policies.
11. Changes to terms
11.1. We may amend these Terms from time to time. We will post changes on the Platform and, where appropriate, notify registered users. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
11.2. If you have any questions about these terms & conditions, please write to us at: [email protected]